AMERICAN DREAM HOME REMODELING PRIVACY POLICY

Effective Date: January 1, 2025

At American Dream Home Remodeling (“we,” “us,” or “our”), we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or engage with our services.

INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information:
• Name
• Address
• Phone number
• Email address

Non-Personal Information:
• IP address
• Browser type and version
• Device information
• Usage data, such as pages visited and time spent on our website

Project Information:
• Details about your home remodeling needs
• Photos or descriptions you upload
• Information provided during consultations, estimate requests, or service inquiries

HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Respond to your inquiries and provide remodeling consultations
• Process your requests and deliver our services
• Schedule appointments and manage remodeling projects
• Provide project updates and customer support
• Improve our website, products, and services
• Communicate updates, offers, and promotions with your consent
• Maintain compliance with legal obligations and secure our business operations

SHARING OF INFORMATION

We do not sell your personal information.

We may share information only in the following circumstances:

• When required by law, court order, or regulatory authorities
• With trusted service providers that assist us in operating our business and delivering services, such as payment processors, project management providers, customer service providers, and messaging platforms
• In connection with a merger, acquisition, sale of assets, or other business transaction

Mobile phone numbers, SMS consent records, and text messaging opt-in information are not shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.

DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

YOUR PRIVACY RIGHTS AND CHOICES

You may have the right to:

• Access, update, or correct your personal information
• Request deletion of your personal information, subject to applicable legal requirements
• Opt out of promotional emails by using the unsubscribe link included in those communications
• Request information about the personal data we maintain about you

To exercise these rights, please contact us using the information provided below.

SMS COMMUNICATION POLICY

When you provide your mobile phone number and consent to receive SMS communications from American Dream Home Remodeling, you agree to receive text messages related to your remodeling project and customer service interactions.

These messages may include:

• Project scheduling updates
• Appointment reminders
• Material delivery notifications
• Project status updates
• Customer support communications
• Responses to customer inquiries

Message frequency varies depending on the status of your project and your interactions with our team.

Message and data rates may apply.

Consent to receive text messages is not a condition of purchase. Customers may opt in through website contact forms, estimate request forms, project consultations, service inquiries, or other direct interactions with American Dream Home Remodeling.

You may opt out of receiving SMS messages at any time by replying STOP to any text message.

For assistance, reply HELP or contact us at:

Phone: (704) 980-9680
Email: info@americandreamhomeremodeling.com

We respect your privacy. Mobile phone numbers, SMS consent, and text messaging opt-in data will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes. Information may be shared only with service providers that support our business operations and messaging services and only as necessary to provide those services. Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes.

COOKIES AND WEBSITE ANALYTICS

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality. You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites. We encourage users to review the privacy policies of any third-party sites they visit.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

CONTACT US

If you have any questions about this Privacy Policy or need assistance, please contact us:

American Dream Home Remodeling

North Carolina Office:
5100 Reagan Dr Suite 15
Charlotte, NC 28206
Phone: (704) 980-9680

Maryland Office:
14 Wellham Ave NW
Glen Burnie, MD 21060
Phone: (410) 988-2388

Email: info@americandreamhomeremodeling.com

Website: www.americandreamhomeremodeling.com